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- October 7, 2008
Are You Matching?
Last weekend I was preparing to take my daughter back to college when she felt the need to comment on what I was wearing. She candidly stated, “You’re not matching!”
Now, I don’t know why she felt I had to be matching from head to toe just to drive her back to campus. I wasn’t planning to get out of the car. I was just DRIVING.
After dropping her off, I got to thinking about her statement. What she said can actually be attributed to your business. Therefore, let me ask you: Are YOU matching? What is your business attire?
Do your head and your heart match up when it comes to dealing with others in your business? Are you the kind of person who would go the extra miles to satisfy a client or do you give them what they paid for—kind of like a “slam bam—thank you ma’am!” and move on looking for the next client?
Are you BETTER than advertised or full of hype and hot air? The Godfather of Soul (James Brown) had a popular song in the 1960’s called “Talkin’ Loud & Saying Nothin”
Is that how someone might describe you? Or would they say you could easily be charging more than you do because you give them the Full Monty.
Has the shaky economy got you adding some extra padding to your prices or are you maintaining your integrity and maybe even going so far as to giving your clients a little discount?
What are your principles? Are you trustworthy?
I’ve often heard people say when you’re in business you shouldn’t let your emotions get the best of you. While I agree with that, I also believe you must have a genuine sense of caring for what is in the best interest of your client. That means matching up for walk with your talk.
The internet has made it possible for small business owners, like me, to reach a massive clientele. The majority of the people we do business with we may never meet. So what kind of business outfit are you wearing? Are you matching from head to toe?
3 Responses to “Are You Matching?”
Great article to make me think!
My challenge is that there is so much hype on the internet these days that people (I know I do) question the motives if someone is truly acting like they care about YOU. One thing I have found to be a constant is when people do finally get to know the real you, they usually stick around for the long haul.
By Elizabeth Roberts on Oct 7, 2008
Elizabeth,
Your challenge is the challenge of many. There is way too much hype and sadly, many of those people can’t produce the results they claim. But I’m a firm believer, the ethics of a person will come to the light–either by their own stumblings or by word of mouth.
By Beverly on Oct 7, 2008
Good article. I always try to operate with the highest integrity. I firmly believe people will be loyal to those they trust. If they aren’t then you probably can’t trust them either and maybe you would be better off without them as a client. I need to feel good about myself and what I am doing. A shaky economy does not shake my ethics.
ayburke.wordpress.com
By Arlene on Oct 12, 2008