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- June 22, 2009
Are Your Customers Satisfied?
If you’ve got a good product or business and a gift of gab, you should have no problem attracting customers. But the question here is, how often do you get repeat business from the same customer?
It’s one thing to sell lots of items but it’s also equally important to have customers who want to keep coming back. Why? Because exisitng customers are more profitable than finding new ones.
Once you make the sale, the business connection between you and your customer is just beginning. This is the time you spend on nurturing your relationship so that your customer will want to do more business with you and even provide referrals.
One of the things I recommend is to take a look at the successful business women around you and see what makes their customers attracted to them.
Remember this: a satisfied customer is more likely to be a loyal customer and a satisfied customer is a reflection of who YOU are as a woman in business.
