Guest Post by:  Carol Kinsey Goman, Ph.D

Two of your colleagues are talking in the hallway. You’d like to join the conversation, but you don’t know if you’ll be seen as a rude interruption or a welcome addition.

You can find out if you’re welcome or not – just by looking at their feet. Or so says Carol Kinsey Goman, Ph.D., author of The Nonverbal Advantage: Secrets and Science of Body Language at Work.

According to Dr. Goman: “When you approach the twosome, you will be acknowledged in one of two ways. If the feet of your two colleagues stay in place and they twist only their upper torsos in your direction, they don’t really want you to join the conversation. But if their feet open to include you then you know that you are truly invited to participate”

And that’s only one of the messages you can get by looking at feet. A few others . . .

Whenever you are speaking with a co-worker who seems to be paying attention, and whose upper body is angled toward you, but whose legs and feet have turned toward the door – realize that the conversation is over. Her feet are telling you she’s ready to leave.

Foot positions are revealing even if someone’s legs are crossed. If the toe of the leg that is crossed is pointing towards you, the person is most likely interested in you. If the opposite leg is crossed, so the top toe is pointing away, they are probably withdrawing.

When people try to control their body language, they focus primarily on facial expressions and hand/arm gestures. And since the legs and feet are left unrehearsed, they are also where the truth can most often be found.

This was the case with a senior manager whose body language was open and confident as sat onstage being interviewed. Then someone brought up the topic of executive compensation. As the manager responded, his facial expressions and upper body gestures remained constant – but his “foot language” changed dramatically: From a comfortable, loose leg cross, he suddenly locked his ankles tightly together, pulled them back under his chair, and began to make tiny kicks with both feet. He then re-crossed his ankles and kicked his feet again. While the executive’s upper body continued to convey a sense of ease, his feet were telling an entirely different story – one of stress and anxiety.

Of course, feet and legs not only react to stressors and threats, they respond to positive emotions as well. Bouncing, tapping, wiggling feet are what professional poker players refer to as “happy feet” In poker it’s a high-confidence tell, a signal that the player’s hand is strong. There is a similar signal in business negotiations. If you see a lot of high-energy foot jiggling (or if you notice a slight bounce in the shoulders that is a result of the movement) you can almost always assume that the party involved is feeling pretty good about his bargaining position.

Dr Goman says that you may already be better than you know at reading feet. Studies show that observers have greater success judging a person’s real emotional state when they can see the entire body.

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Guest Post by:  Leslie Ungar

***The views expressed in this article are soley those of the writer’s and does not reflect the opinion of Boomer Diva Nation*** 

Oprah is fat, period. That’s OK. Most of us struggle with weight and end up on the losing end at some time.

There are two things that are not OK. One is her self-imposed expert status. Two, is Oprah being photo shopped on the cover of her own magazine. Oprah is a goddess here on earth. She has done amazing work as an angel. And no amount of tonnage will change that.

To protect her own value, Oprah needs to stop talking about weight as if she is the expert. Napoleon Hill said, “It is not enough to know, one must know and do”. We all know what we should do; the difference is in the doing.

Credibility is devised from three sources:

How we identify our value, communicate our value, protect our value.

When Oprah sets herself up as the diet or physical fitness guru, she is not protecting her value. She can interview experts; she just can’t set herself up as the expert. Her value is not in communicating as an expert. Her value is in the quality of guests and the quality of conversation that she can expose the American public to on a plethora of topics. Or actually, any topic she wakes up and chooses.

Oprah can get away with this disconnect between what she says and what she does, because she is Oprah. The problem is that most of us mere mortals cannot protect our value when there is this schism between what we say and what we do. As a professional speaker and expert on communicating value, the damage is in the example she sets.

Oprah is a freak of nature. A good freak, but a freak. Just like LeBron James is a freak of nature. A good freak, but a freak. The unfortunate consequence is that if we do as Oprah does, if what we say contradicts what we do, we will come across s freaks, and not the good kind.

The second error in her near perfect judgment (except for that horrendous movie she produced her record is near perfect) is the cover of her most recent issue of O. Oprah photo shopped? That’s bad on so many levels. From the perspective of her credibility, how is being photo shopped protecting her own value? How is it communicating her own value?

To tell her readers, through a picture, and a picture is worth a thousand words, that what she looks like is not good enough even for her?

Leslie Ungar

Electric Impulse Communications, Inc.

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With unemployment in the US reaching almost 10 percent, many people are transitioning from employee to entrepreneur.

According to business etiquette expert Barbara Pachter, author of When The Little Things Count…And They Always Count, “Out of necessity people are establishing their own businesses. Many of these new entrepreneurs are working from home and having to be professional when interacting with potential customers, clients, venders, former colleagues and bosses”

Pachter suggests these 7 guidelines to help people maintain a business image no matter where their offices are located:

1. Have a separate space for your office. You need an area or room that is private and where you won’t hear dogs barking and/or children screaming. And if you have children, establish a closed-door policy. Your children need to know that you are working and unless it’s an emergency or really important, they are not to disturb you.

2. Answer your phone or cell phone professionally Invest in a separate line for work calls. When you answer, give a greeting and your name: “Good morning, Barbara Pachter speaking” When you are not able to answer the phone, have your callers hear a business message–no little kids talking or music blasting. Tell them who they have reached and when you will return the call.

3. Have a website You can start with a basic site that explains what you do and how to contact you. Use an appropriate business domain name for your website and use that domain name for your email address. (i.e. www.pachter.com and bpachter@pachter.com).

4. Be organized Most people can’t function in chaos. Have file cabinets. Use a contact management system, like ACT, to keep good records of your business contacts and activities. Develop good quality business cards, stationery and any company materials.

5. Create a professional internet presence In addition to having a website, use social media sites like LinkedIn and Facebook to let people know about your business. And remember anything you post becomes part of your professional image. Google yourself to find out what your customers will discover about you. Blog about your work. But don’t get so wrapped up in social media that you neglect other parts of your business.

6. Dress up if you need to. Many people tell me that it helps them feel professional if they put themselves together before they start working. However, if you can work well in your PJs, as long as you don’t videoconference, go for it!

7. Have the appropriate space if you are meeting with people If you don’t have the space, arrange the use of a meeting room or meet in a restaurant.

Barbara Pachter is a speaker, trainer, coach and author of numerous business books, including The Power of Positive Confrontation and NewRules@Work: 79 Etiquette Tips, Tools and Techniques to Get Ahead and Stay Ahead.  For a free copy of her communication e-newsletter, “Competitive Edge,” you can call (856) 751-6141 (NJ) or go to www.pachter.com.

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No one likes to get sick.  Depending on how bad you feel, you could be out of commission for awhile.  That’s definitely not good if you’re a woman in business who is responsible for paying bills and feeding the family.

While the official flu season doesn’t start for a few months, the H1N1 flu is already hitting offices and classrooms. Although there isn’t an official flu-fighting diet, there are specific healthy nutrition recommendations that promote good health and wellnessand can help ward off infection. According to Dr. ReneMassengale, “There are specific foods and vitamins that work to boost the immune system and heal the body suchas vitamins C, B6 and B12, folic acid, and flavenoids. Glutathione is an antioxidant compound found in fruits such as watermelon, broccoli, collar greens and cabbage. Vitamins B6 and B12 are found in spinach,high-protein foods, and enriched cereal grains and minerals like selenium and zinc found in poultry, meat, beans, and peanuts.”

Save your business during flu season by eating healthy.

Rene Masengale, Ph.D. is professor of biotechnology at Harrisburg University of Science and Technology. She holds degrees in microbiology and immunology and biology.

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Special Post by:  Dr. Patricia A. Farrell 

The Japanese have a word for it, karoshi (???). It means, literally, being worked to death by your employer. It’s been a legal reason for lawsuits in Japan since the 1990s. The first case noted of karoshi was of the death of a married worker in a major newspaper in 1969. Stress does kill and the Japanese were among the first to admit this in damage suits brought by grieving widows of what is termed “salarymen” Not only did they overwork, a number of them took their lives in order to escape from the grinding stress they were submitted to day after day. The primary causes of death, however, were heart attack and stroke. Now, in a strange twist, there’s a computer game by this name.

Case reports indicate that workers often had to work an average of five hours overtime each day, often slept in their offices, could not meet new preset goals of the company, some worked 11 hours on holidays and, eventually, there were suicides as a result of these demands. Overtime was seen, by the company, as voluntary and, therefore, not covered by the compensation package. It reminded me of the “voluntary” overtime in a major Florida food chain where workers had to stay to clean up the store each day. In 2007, a major Japanese car manufacturer was sued for the death of a 30-year-old man who worked 80 hours of overtime a month and 114 hours overtime for the month before he died. One report indicated that 2,200 Japanese killed themselves in 2007 because of their working conditions.

The cases of being overworked to death or committing suicide as a result of work-related stress are not limited to office workers or to Japan. Anyone, in any country in the industrialized world, in any profession can be a victim of death by stress. Consider nurses and physicians in ERs, medical residents, police and firefighters, over-the-road truckers, airline pilots, military personnel, factory workers and all those people who hold not two but three and four jobs.

How does stress hurt you? Let’s look at some of the things it does:

1. Causes stress hormones to constantly pour into your blood

2. Changes the action of your GI tract

3. Can bring on sleep/appetite disturbances

4. Increases the likelihood of depression, anxiety disorders

5. May change the character of your blood to thicken it, which can cause clots and stroke

What can you do about it, if it’s not of your choosing? If you work in the U.S. and you and your physician decide you are suffering from work-related stress that is debilitating, you have a right to file for both temporary and long-term disability benefits. These benefits are not handouts; you paid into this insurance plan by your hard work.

If the work-related stress is within your control, consider lifestyle changes such as:

1. Limiting your hours at the office and increasing the time spent in enjoyable activities

2. Insuring that you get enough sleep each night. Sleep is not a luxury, it’s mandatory for your physical and mental health. Don’t get enough sleep and you run serious risks.

3. Watch your weight and put a little exercise into each day. Walk in place, lift a light dumb bell a few times a day, walk up and down stairs when you can.

4. Take the opportunity to laugh as much as is humanly possible. Make it a rule to laugh out loud at least two to three times a week and keep to it.

See what you can do for you because, when it comes right down to it, you are not as helpless as you may think. Take a look at my Self-help http://www.drfarrell.net/SELF%20HELP.htm) and Stress http://www.drfarrell.net/STRESS.htm) pages on my website.

http://www.drfarrell.net

REFERENCES:

http://www.seekjapan.jp/article/1415/Japan%27s+workplace+fatalities+down+but+Karoshi+deaths+rising

http://www.thetruthaboutcars.com/toyota-worker-dies-from-overwork/

http://www.smh.com.au/executive-style/management/working-yourself-to-death-20090518-b9jl.html

http://factsanddetails.com/japan.php?itemid=628&catid=18&subcatid=118

World Health Organization: http://www.workhealth.org/whatsnew/lpkarosh.html

http://www.pacificbridge.com/asianews.asp?id=155

http://www.webmd.com/balance/guide/workaholism

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Guest post by:  Carol Kinsey Goman, Ph.D

A recent study from the University of Chicago found that the more gestures babies used at 14 months (shaking a head “no,” raising arms to be picked up, pointing at an object of interest, etc.), the more words they had in their vocabulary at 31/2 years old.

Which is no surprise to those of us who study body language. Here’ are a few facts I found while researching my book, “The Nonverbal Advantage: Secrets and Science of Body Language at Work”

Gesture and speech are so tightly connected that we can’t do one without the other. Brain imaging has shown that a region called Broca’s area, which is important for speech production, is active not only when we’re talking, but when we wave our hands. And as we grow into adulthood, gesturing becomes more complex, more nuanced, and more interesting.

Did you know . . .

?  A blind person talking to another blind person will use gestures.

?  All of us use gestures when talking on the telephone.

?  When people are passionate about what they’re saying, their gestures become more animated.

?  Studies have found that when you communicate through active gesturing, you tend to be evaluated as warm, agreeable, and energetic, while remaining still makes you be seen as logical, cold, and analytic.

?  On the other hand, over-gesturing with flailing arms (especially when hands are raised above the shoulders) can make you appear out of control, less believable and less powerful.

?  Some gestures have an agree-upon meaning to a group and are consciously used instead of words. (The “thumbs up” gesture in North America is one example). These gestures very by culture – and what is acceptable in one culture can be rude or insulting in another.

?  Many deception cues are subconscious gestures – like the hand to mouth or nose gestures which are typically use when lying. (And, by the way, those same gestures are often displayed when listening to someone you don’t believe.)

?  Pacifying gestures are used to help us deal with stress: Any self touching can be calming. You may rub your legs, pull at your collar, play with your hair, rub your neck, or even cross your arms in a kind of “self-hug”

?  Open palm gestures indicate candor, while hidden hands (or hands in pockets) signals that the person has something to hide or doesn’t want to participate in a conversation.

?  Low confidence is often shown by wringing hands and interlacing fingers.

?  High confidence can be displayed by a steepling gesture (palms separated and fingers touching). You’ll see this used most often by politicians, executives and professors.

So, remember, it’s okay to talk with your hands – as long as you know what they’re saying!

Carol Kinsey Goman, Ph.D.

President

Kinsey Consulting Services

Berkeley, CA

CGoman@CKG.com

510-526-1727

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Article by Lahle Wolfe, About.com

Attracting new customers is obviously important to all businesses. But businesses also need to focus on developing strategies to retain customers for repeat sales and referral customers.

Here are two main types of customers businesses can lose, and how they can lose them:

1. Potential Customers: You can lose potential customers when you fail to attract new business or entice leads into a sale.

Customers who shun your business based on “bad” word of mouth advertising from other people or businesses are also lost potential customers.

1. Repeat and Loyal Customers: The customer is “king” is a simple but important business principle to follow. If you treat your customers badly, use dishonest business practices, or do not have reasonable customer service policies, you are likely to lose out on repeat business.

When you lose loyal customers you not only lose their future business but you also lose any possible referrals they may have given your business.

Losing Potential Customers

Every person that interacts with you or your business or hears about your business from another source is a potential customer.

Internet surfers that visit your website or browse a catalog in the mail are potential customers. If you do not hold their interest because your website or material is unprofessional, boring, or hard to navigate, or does not “speak” to your targeted market, you are losing potential customers.

Reaching potential customers is no guarantee that they will want to do business with you. A driving force behind all forms of direct marketing is to provide a “call to action.”

Depending upon the nature of your business, many of your first-time customers may have the potential to be repeat customers. Do not just consider how to make a one-time sale, think of ways to get customers to come back again and again!

The Principle of Reciprocity and How it Applies to Business

Anyone that knows about your business – whether or not they have actually done business with you – has the power to attract or deter new customers for you either by recommending your company or by sharing their own bad experiences. You can lose customers simply based on the word-of-mouth advertising of others.

Losing Repeat and Loyal Customers

Successful businesses are built one customer at a time. Never undervalue your customers if you want them to refer your business, or come back for repeat business.

The worst business mistakes you can make are ones that lead to customer dissatisfaction. Unhappy customers not only take their business somewhere else, they may also discourage other people from doing business with you.

The following are just a few of the ways you can lose repeat customers:

• Overcharge for your products and services.
• Offer substandard products and services.
• Take advance or back orders for products and then fail to keep customers updated about any delays or troubles in processing their orders.
• Offer poor, or no customer service, and do not respond to inquiries or keep customers, investors, and stakeholders updated.
• Lie. In the world of advertising, many companies consider it acceptable to “embellish” or “emphasize a point in the best light possible.” But to consumers, misrepresentation of a product or service will be seen for what it is – a lie – not as a creative license.

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Special Guest Post by:  Carol Ginsey Gorman, Ph.D

One of the easiest mistakes to make during a business encounter with someone is to misjudge how much space the other person needs.

There are five zones in which people feel most comfortable dealing with one another. (One way to picture this is an invisible bubble that we all carry into the workplace – which expands or contracts depending on our relationships.)

• The intimate zone (0-18 inches) is reserved for family and loved ones. Within this zone we embrace, touch or whisper. This close contact is appropriate only for very personal relationships.

• The close personal zone (1.5-2 feet) is the “bubble” most people in the United States like to keep around us. This zone is used for interactions among friends or familiar and trusted business partners.

A far personal zone (2-4 feet) is for interactions we prefer to conduct “at arms length” and in this zone we can communicate interest without the commitment of touching.

• The social zone (4-12 feet) is most appropriate for the majority of most daily business interactions. It is where we interact with new business acquaintances or at more formal social affairs. 

The public zone (over 12 feet) is mostly used for public speaking.

A few notes on space:

• The amount of space required to feel comfortable varies from individual to individual. People who don’t like being touched will tend to “keep their distance” from others. People who touch others while talking will want to get close enough to do so.

• Space can also vary depending on the amount of trust in a relationship. A general rule is: The greater the distance, the lower the level of trust.

• Gender plays an important role too. Men who don’t know each other well tend to keep a greater distance between them than women who have just met.

• The comfortable distance between participants varies with culture. In the U.S. most business relationships begin in the social zone. As the relationships develop and trust is formed, both parties may subconsciously decrease the distance to more personal zones.

• Those who feel powerful and confident will usually control more physical space, extending their arms and legs and generally taking up more room. In doing so, they may unknowingly infringe on another person’s territory.

• Someone may also purposefully stand too close in order to make the other person feel self-conscious or insecure. Police interrogators often use the strategy of sitting close and crowding a suspect.

I’ve also seen managers standing uncomfortably close to employees in order to emphasize their status in the organization.

Not a good idea.

Anthropologists agree that people’s territorial responses are primitive and powerful. And a mistake here can trigger a truly deep-seated response. When someone comes too close, in an undesirable way, it triggers a physiological reaction in the other person – as heart rate and galvanic skin responses increase. The other person then tries to restore the “proper” distance by looking away, stepping behind a barrier (desk, chair, table), crossing their arms to create a barrier, pulling back to create space, or tucking in their chins as an instinctive move of protection. They may even rub their neck so that an elbow protrudes sharply toward the invader.

So keep your distance. Respecting another person’s space can help you build rapport with your colleagues and close sales with your clients.

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Special Guest Post by:  By Nina L. Kaufman, Esq

Once upon a time, there was a fox that had fallen into a well. A thirsty goat ambled by and asked the fox if the water was good. The fox told the goat that he had never tasted such clear, pure, water in his life. The goat was so thirsty, that he went into the well to drink his fill, without thinking how he would get back out of the well. Once there, the fox suggested that the goat stand on his hind haunches so that the fox could nip up to the top, and then pull up the goat after him. The goat happily complied. However, once the fox climbed out of the well, he soon made off in another direction. “Wait!” cried the goat. “You broke our agreement! You promised to help me out of here!” The fox replied, “You have more hairs in your beard than brains in your head, Mr. Goat. Otherwise, you wouldn’t have gone down the well without thinking how you were going to get up.”

This Aesop’s fable tells us a lot about trust, collaboration, and – for the purposes of this article – having a plan. Plans are especially important when it comes to choosing a potential business partner. So often, the promise of “something new” (like new love) can make us blind to the realities, the quirks and the weaknesses, of the business relationship

For example, there are a number of entrepreneurs who have formed a new business entity with a co-owner without having worked out the details of how the business will be owned, what each owner will be expected to contribute, and under what circumstances each can leave the company. Each issue by itself could wreck the company if the owners can’t reach an agreement. That’s why having a business owner agreement – whether a partnership agreement for a partnership, a shareholders’ agreement for a corporation, or an operating agreement for an LLC – is such an essential first step . . . perhaps even more important than forming the company itself. You can always form a company after you reach an agreement with your co-owner. But dissolving a company because you can’t reach an agreement with your co-owners is, well, a sad waste of money and time.

David learned this lesson all too well. He and his potential business partner, Kevin, were eager to start an animation company. They had worked together at Disney Studios a number of years ago, got along well, and when the time was right, looked to each other for the camaraderie and “brain trust” they had shared in the corporate world. So they started to discuss the possibilities of setting up shop together and began negotiating the terms of a business owners’ agreement. They were trying to work out the company’s operations – who would be responsible for what – when Kevin decided to totally renovate his apartment. This, despite the fact that Kevin was not in corporate America drawing a salary, but an entrepreneur trying to build his business. “All my friends in corporate America were getting something new,” Kevin explained. “A new apartment, a weekend place in the country, a new car, a long vacation – I deserved something new, too.” The contractor made a real mess of the place, so Kevin had to deal with that situation. This put negotiations with David on hold for a bit. Negotiations resumed, but several weeks later, Kevin developed some kind of debilitating stomach virus.

Then, a special (and time-consuming project) dropped in Kevin’s lap, which took him to Tokyo for several months on assignment. Then, Kevin’s father suffered a terrible stroke, and Kevin flew to Wisconsin to spend time with him. David hasn’t heard from Kevin in over a year. “Thank God we didn’t actually start something,” said David. “I would have had to spend all my time chasing after Kevin and following up after him. I’m glad I took the time to try to negotiate the deal instead of rushing into it.” In other words, David looked before he leapt and, in hindsight, he didn’t like what he saw.

So what should you look at before deciding to go into business with someone else?

1. Do you really need to do this? What’s your motivation? Are you lonely working alone, or does this person really offer another skill set that you don’t have? Think creatively about whether you can get your real needs met in an employee or outsourced contractor situation . . . or by developing a mastermind alliance.

2. Be honest with your own strengths and weaknesses. Like #1, above, it helps to know yourself and how you need the other person to contribute. Are you looking for a financial partner? Someone to share the workload? Do you need a creative mind to balance your managerial one? What strengths and weaknesses overlap?

3. Don’t fool yourself. As with personal relationships, we may turn a blind eye toward certain behaviors because we really just want the relationship to work out . . . for reasons having nothing to do with the other person. David saw Kevin undertaking major financial burdens (in the form of apartment renovation), and doing so at a time when Kevin did not have a lot of disposable cash. And why? For the adult equivalent of “all my friends have [one].” Kevin’s financial irresponsibility was a definite warning signal. David was wise to keep his eyes open.

4. It’s never too late. Entrepreneurs often feel pressured to start a business right away because they might lose a competitive advantage, or the potential business partner might walk away. In some cases, you might be right that you can’t wait forever. Nevertheless, that doesn’t mean that rushing into a new venture is right for you, either. If David had rushed to form a company with Kevin, he would have found himself tethered to a company with an AWOL owner, and possibly incurring a lot more in expenses to either keep the company running or dissolving it altogether.

5. Get it in writing. Mr. Goat didn’t think through what would happen if he went down the well. And many entrepreneurs don’t think through the possible permutations and options in starting a business with another. That’s why having advisors on board – legal, accounting, coaching, etc. – are so important in guiding you through this process. Putting your observations and desires in writing helps crystallize your thinking about the relationship.

Entrepreneurship is a calculated gamble. That’s why making sure you have a business owner agreement before you form the business is so important. If you “look before you leap” – especially when choosing a business partner – you can ensure that you’ll leap into abundance instead of a dry well!

© 2004-2009 The Legal Edge LLC. Nina L. Kaufman, Esq. is an award-winning business attorney, author, and speaker. Under her Ask The Business Lawyer umbrella, Nina offers easy-to-understand business law resources that protect small businesses and save them money. To learn more, and receive our FREE “LexAppeal” ezine, visit http://www.GreatBusinessLawTips.com  or contact Contact Us. This article is for your general information only. Be sure to consult with an attorney regarding your particular situation to make sure you get the specific advice you need.

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Guest Post by:  Margie Franklin 

After researching work at home opportunities, a startling discovery was made. 95% of Internet Marketers don’t achieve their goals. What is the reason for this huge failure rate? Many Newbies simply don’t prepare a business plan before jumping into a home-based business. As a result these “entrepreneurs” give up before their Internet Marketing businesses begin making good money.

A well thought out business plan not only includes a description of how you will get traffic to your website and blog, but also how to turn that traffic into sales. The cliche “plan your work and work your plan” is great advice for Newbies & Veterans alike.

The following simple, but effective, “Plan of Action” will result in your work at home opportunity making more sales online and hence, becoming profitable.

1. Consider your customer’s needs first. It’s crucial to list the benefits the customer will receive as a result of using your product. While features are important, a potential buyer is more interested in the benefits. In other words, what the product will do for them.

For example: A feature of an online shopping mall is that it consists of over 1000 stores. A benefit to the customer who is shopping online for diet or weight loss products might be that there’s no possibility of running into friends or co-workers. This in turn increases their comfort level while making these purchases.

Another benefit is that customers may purchase fitness equipment from the convenience of their homes. They not only will save the extra expense of gas since they don’t have to drive to a mall, but they also won’t have to fight the crowds.

2. Avoid making the mistake of slapping the potential customer in the face with your product. Gradually, build up to asking for the sale. Remember what you felt like when someone stopped you and abruptly insisted that you buy something?

There’s a major difference in reviewing the benefits of your product with your customer first and then asking for the sale, as compared to immediately demanding that they buy your product.

Your research should have already resulted in knowing “why” customers buy specific products or services. So be sure to state those selling points up front. Don’t make the mistake many Internet Marketers do…sell, sell, sell before the time is right.

Another important factor to keep in mind is that most people surfing the net have already made a buying decision. It’s up to you to make them feel good about buying it from you instead of your competitor.

3. Knowledge is power. So do the research and find out which products have the best conversion rates and sell those. You can’t go wrong with weight loss and diet products. Of course if your passion happens to be in another product, by all means sell it. However, for long term success there are certain markets in which people will always spend money.

Weight loss and diet products sell well online every day. Golf enthusiasts also spend a small fortune trying to improve their game. Any type of information product that solves a problem is a potential gold mine.

All you have to do is look around you to see what’s in demand. Watch your TV and see what products are being advertised! Go to a bookstore and look for the top selling books.

You can also utilize your computer by viewing “Google Trends” to discover popular items that are being searched. It’s one of the best search engines in the world. The point I’m trying to make is to sell more online you need to offer products that are in demand now.

4. Provide multiple ways for your customer to pay. PayPal is a good choice because it processes payments quickly and accepts major credit cards too. You can also allow people to use Alert Pay or personal checks, if you so desire. To sell more online you must make it easy for people to do business with you.

5. The final step in turning your dreams into reality and start selling more online is advertise your products in multiple ways. You will never make any sales without quality traffic and to do this you need a well thought out, advertising plan. Use many types of adverstising campaigns, including online and offline.

These five strategic tips for your online business will help you avoid Internet Marketing failure. By following these key points, and working hard on a consistent basis, your chances for earning top dollars as an Affiliate Marketer will greatly increase!

Copyright © Margie Franklin

About the author: Margie Franklin is the owner and webmaster of Live The Dream With Faith Home Business Opportunities. She also is a firm believer in giving back to the community. You too can join her efforts to help fund non-profit organizations and change the world by shopping online. I believe in God and the power of keeping a positive mental attitude (PMA) My plan is simple. Appreciate & enjoy my family and friends. Contribute to the battle against HIV/AIDS.

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Special Guest Post by JoJami Tyler & Deborah Boland

What are this summer’s fashion trends, and are they age appropriate if you are over 40? Find out how to wear them without looking too old, too young, but just right.

1. Asymmetrical Dresses and Blouses

Michelle Obama led the way by wearing a white crystal one shoulder dress by Jason Wu at the Inauguration Ball. Now this trend is everywhere. One shoulder dresses are an easy way for women over 40 to look sexy without having to reveal too much skin. Just make sure:

your arms are toned, the dress is not a mini and that your one shoulder dress looks like it was inspired by an elegant Grecian goddess, rather than Wilma Flintstone.

2. Cardigans that Pop

Cardigans in bright shades all are the rage this spring. Orange, yellow, Pink, red and especially electric blue are the must have colors. If you think that means all you have to go out and do is buy a matching sweater set and throw on a pretty necklace, think again. This look is matronly and needs to be cranked up a few notches! Mix up your cardigan with one of this season’s colorful painterly blouses. Add a pair of white jeans and flats and you’ll look youthful and hip.

3. Ruffles

Ruffles are adorning everything this season, but can be a difficult look for women over 40.

Watch out for ruffles that make you look more like Little House on the Prairie than 2009 Fabulous over 40 woman. Less is more.

4. Jumpsuits

You probably wore them in the 70′s and maybe in the early 80′s and now they are back.

Could you ever wear one again and not look silly? Yes, but proceed with caution. Avoid the skimpy, tight tube top jumpsuits, best suited to Paris Hilton types and go for something more flowing and drapey with better coverage up top. It’s a much more elegant look that can work. Don’t forget the shapewear to smooth out those over 40 lumps and bumps.

5. Athletic

If you have a sporty side to you, you fall in love with the new athletic trend that is showing up on runways. It’s highly graphic; an effortless look that’s perfect for those times you want to look stylish, but casual. If your sporty dress looks like you are on your way to your next tennis lesson then you know you might have crossed the line into looking like you are wearing a costume. Buy a subtle version of this trend.

Deborah Boland and JoJami Tyler (The Glam Gals) are members of Boomer Diva Nation as well as Image and Style Experts specializing in helping women 40 plus look and feel fabulous. They are the authors of the book, The Glam Plan~ 12 Simple Steps to Take You from Frumpy to Fabulous and Tweak Your Chic- Mother of the Bride, as well as coaches for their Tweak Your Chic™, Image make-over program. For more tips go to www.fabulousafter40.com and sign up for their bi-weekly newsletter. You can also contact them at: info@fabulousafter40.com

Deborah Boland & JoJami Tyler

The Glam Gals

Fabulous after 40

Wilmington, DE

302-893-2111

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